Frequently Asked Questions

More valuable information about CRM Home Watch


CRM Home Watch Logo

What is Home Watch?

The National Home Watch Association defines Home Watch as “a visual inspection of a home or property, looking for obvious issues.”

CRM Home Watch Logo

What is CRM Home Watch?

Our Home and Property Watch service is designed to put your mind at ease while you are away from your home. The interior and exterior of your home is inspected at your desired interval.  I use a comprehensive checklist to look for any potential issues or problems. If a problem does arise, you will be notified so that the problem can be dealt with quickly and in a cost-effective manner.

CRM Home Watch Logo

What type of reporting can I expect from you?

CRM Home Watch will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.

CRM Home Watch Logo

Why Do I Need A Home and Property Watch Service?

So many things can happen to an unoccupied home, especially if left for long periods of time. Winter storms here in Massachuetts can cause high winds, rain, snow, and power outages. This results in water leaks, mold, electrical problems, breakdowns in heating & air conditioning units, etc. The service is designed to be proactive and protect your home by reducing the risks of crime and disasters. Think about all the conditions your security system will not detect.  The report you will be sent after each visit, will have the  date and time of the visit, which may be required by some homeowner’s insurance carriers when a property is vacant for a longer period of time. With our services, you will have  a reliable person who can go to your property on demand if necessary.

CRM Home Watch Logo

Are your services expensive?

We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.

CRM Home Watch Logo

What are your credentials?

CRM Home Watch proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to insure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.

CRM Home Watch Logo

Can you help me with home maintenance services?

While we do not provide home maintenance services, we can refer you to quality contractors or vendors and coordinate access to your property.

CRM Home Watch Logo

Do I have to sign a long term contract?

The answer is NO. You will not sign a binding long term contract. We are only asking our customers to sign a service agreement which describes the services, frequency, duration, cost, and terms of the Home Watch services. This agreement is kept on file by CRM Home Watch for the purpose of billing, scheduling and as proof of property access if requested by law enforcement. If not cancelled or modified, the agreement will renew automatically on a yearly basis. It’s that simple.

CRM Home Watch Logo

My alarm company provides security for my home. What value do you add?

An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.

CRM Home Watch Logo

Do you provide key holder services?

Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.

CRM Home Watch Logo

If you find a problem what type of notification will I receive?

CRM Home Watch will send you a report upon completion of our visit to your home. Pictures and details of the problem will accompany any problems identified. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.

CRM Home Watch Logo

If I need coordination with contractors doing work on my home can you help?

CRM Home Watch will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.

CRM Home Watch Logo

How often should I have CRM Home Watch visit my home?

There is no absolute best answer to this question. This depends on where the property is located, will the water be turned off, the age and quality of equipment left running, the weather, how much mail you receive, will you have remote monitoring capabilities like WiFi thermostats to detect a system failure? Twice a month Home Watch service is the least amount of visits most experts recommend. Again, this is a very personal choice, there may be specific reasons to increase the quantity of visits. Think about it, two weeks is a very long time to have a phone book or package laying in your driveway or for a broken window to be left unchecked in your home.

Uniquely Qualified To Handle Your Home Watch Needs!

We are ready to handle all of your home watch needs. We are insured, bonded, and accredited by the National Home Watch Association.